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Articles in "unified communications"

AT&T launches unified communications services with cloud technology

Andrei Patrick

Leveraging its expertise in cloud computing, mobile and voice services and IP network connections, AT&T makes available to companies of all sizes, the full benefits of unified communications (UC) through a simple and reliable service. The company’s unified communications services helps organizations control costs and eliminate unpredictable expenses. The new unified communications’ functionality reduces complexity and simplifies access.

ADTRAN improves its UC Capabilities

Andrei Patrick

ADTRAN execs last week treated telecom analysts to their southern hospitality in Huntsville, Alabama last week at the ADTRAN Connect event. While primarily a networking vendor focused on VoIP carriers and service providers, a small division of the company’s business is focused on enterprise solutions and unified communications.

Sprint saved millions of dollars through Unified Communications upgrade

Andrei Patrick

Much of the benefits of unified communications (UC) technology had always been about better communication and collaboration between workers, faster time-to-market, and the ability to get better talents. But the wireless carrier Sprint Nextel has made a more compelling reason to shift to UC when it has saved US$12.85 million by adopting UC Polycom equipment and Microsoft Lync software.

Avaya head says the future is in SIP

Andrei Patrick

Avaya's big bet on Session Initiation Protocol (SIP) technology will define its future, said Avaya President and CEO Kevin Kennedy, who recently argued that customer embrace of SIP in this decade is a story playing out much like how the growth of TCP/IP boxed out proprietary networking protocols like AppleTalk and Novell IPX in the 1990s.

T-Mobile says its Bobsled app has new functions

Andrei Patrick

T-Mobile USA recently launched a mobile version of its Bobsled web-based calling app. The application will work on any iOS device, from the iPhone to the iPad, as well as Android smartphones and tablets. Aside from mobile devices, the new Bobsled functionality will also allow users benefit from a seamless way to call Facebook friends from most desktop browsers.

Avaya buys Sipera

Andrei Patrick

Avaya announced through a press statement that it has acquired Sipera, unified communications (UC) infrastructure supplier with a portfolio that includes session border controller (SBC) functionality and UC security applications. Avaya bought the company to help them accelerate development of integrated, SIP-based security capabilities for unified communications and contact center environments.

Ricoh releases own video-based unified communications device

Andrei Patrick

Printer and office supply giant Ricoh is entering the highly competitive unified communications (UC) market with its video-conferencing device and is getting help from video collaboration company Vidyo. Ricoh officials earlier this 2011 announced their plans of entering the unified communications market, and last February, partnered with Vidyo who will provide the video solution.

Cloud computing company offers new unified communications service

Andrei Patrick

snom Phones compatible for use with Interactive Intelligence Unified Business Communications Solutions

Andrei Patrick

The snom 3xx series has been validated by Interactive Intelligence for use with the company’s all-in-one IP communications software suite for contact centers and enterprises. snom technology announced today that its snom 3xx series IP desktop phones have passed interoperability testing for use with Interactive Intelligence’s all-in-one IP communications software suite, the Customer Interaction Center (CIC).

Unified Communications Finally Unified with New 3CX Phone System v10

3CX, international telecommunications developer, today announced the availability of 3CX Phone System version 10. This new release includes a new user-friendly web-based app, 3CX MyPhone. Other PBX’s that include unified communications do not make features such as conferencing easily accessible for the end user. The new 3CX MyPhone portal makes it easier for users to take advantage of advanced unified communications and VoIP features by bringing conferencing, presence, transferring of calls and other rich features together in one easy to use application.

IP Telephony news wrap-up for Dec 17 - 2007

Story by Charlotte Wolter

Though VoIP has been challenged to comply with the traditional e911 system, the same cannot be said for new systems designed to provide seamless communication for first responders and emergency services, even when communication infrastructure has been widely destroyed by monstrosities such as a hurricanes.

Two new services -one for municipalities trying to unite disparate radio systems and another for communication in large-scale disasters-use VoIP as the unifying technology connecting the other elements of the system.