Articles in "unified communications"

The unified communications game has changed for the Olympics this year. Here's how some of the top competitors are approaching it. The summer Olympics in London will take off with the opening ceremony commencing this Friday, and the game this year is different than the Beijing Games for a number of reasons.

Digium , Inc., the Asterisk company, and Noanet Distributions , Ltd., recently announced a collaboration that will allow Noanet to become the first official distributor of Digium products in Spain. Noanet, with over 10 years experience in the field of unified communications (UC) and other communications solutions will offer Digium’s Switchvox UC clients to all sectors.

Switchvox is based on the open-sourced Asterisk telephony platform, so it offers a unique set of powerful features at an affordable price for small-to-medium enterprises. Among the features include seamless support for mobile users, integration with third-party web applications, advanced call control and call routing, call queues and IVR to customer support.

Leveraging its expertise in cloud computing, mobile and voice services and IP network connections, AT&T makes available to companies of all sizes, the full benefits of unified communications (UC) through a simple and reliable service. The company’s unified communications services helps organizations control costs and eliminate unpredictable expenses. The new unified communications’ functionality reduces complexity and simplifies access.

Much of the benefits of unified communications (UC) technology had always been about better communication and collaboration between workers, faster time-to-market, and the ability to get better talents. But the wireless carrier Sprint Nextel has made a more compelling reason to shift to UC when it has saved US$12.85 million by adopting UC Polycom equipment and Microsoft Lync software.

T-Mobile USA recently launched a mobile version of its Bobsled web-based calling app. The application will work on any iOS device, from the iPhone to the iPad, as well as Android smartphones and tablets. Aside from mobile devices, the new Bobsled functionality will also allow users benefit from a seamless way to call Facebook friends from most desktop browsers.

Printer and office supply giant Ricoh is entering the highly competitive unified communications (UC) market with its video-conferencing device and is getting help from video collaboration company Vidyo. Ricoh officials earlier this 2011 announced their plans of entering the unified communications market, and last February, partnered with Vidyo who will provide the video solution.

The snom 3xx series has been validated by Interactive Intelligence for use with the company’s all-in-one IP communications software suite for contact centers and enterprises. snom technology announced today that its snom 3xx series IP desktop phones have passed interoperability testing for use with Interactive Intelligence’s all-in-one IP communications software suite, the Customer Interaction Center (CIC).