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Articles in "unified communications"

ShoreTel is promoting the advantages that law firms can be derived from the implementation of its on-premises VoIP business platform with integrated unified communications capabilities.
"ShoreTel is easy to operate and law firms do not need to hire outside help," said a company spokesman said Thursday. "This saves money law firms during the life of the system."

The unified communications game has changed for the Olympics this year. Here's how some of the top competitors are approaching it. The summer Olympics in London will take off with the opening ceremony commencing this Friday, and the game this year is different than the Beijing Games for a number of reasons.

ShoreTel, the foremost provider of cloud-based business phone system and communication solutions with fully integrated unified communications (UC), revealed its participation in the deployment of Scottsdale Unified School District’s eCoach, a first of its kind mobile learning and technology training tech public bus.

Digium , Inc., the Asterisk company, and Noanet Distributions , Ltd., recently announced a collaboration that will allow Noanet to become the first official distributor of Digium products in Spain. Noanet, with over 10 years experience in the field of unified communications (UC) and other communications solutions will offer Digium’s Switchvox UC clients to all sectors.

Switchvox is based on the open-sourced Asterisk telephony platform, so it offers a unique set of powerful features at an affordable price for small-to-medium enterprises. Among the features include seamless support for mobile users, integration with third-party web applications, advanced call control and call routing, call queues and IVR to customer support.

In this year's Mobile World Congress , Polycom, the world leader in standards-based unified communications (UC) and Ericsson will launch an end-to-end solution that allows operators to offer affordable and interoperable HD Video-as-a-service (Vaas) and unified communications services to businesses of all sizes. This solution will be jointly brought to market worldwide, with Ericsson serving as prime systems integrator for all infrastructure components.

The new visual communication solution for service providers will use integrated video capable of Ericsson’s IP Multimedia Subsystem (IMS), including HD-capable infrastructure and Polycom RealPresence terminals, voice and video the RealPresence software platform.

Leveraging its expertise in cloud computing, mobile and voice services and IP network connections, AT&T makes available to companies of all sizes, the full benefits of unified communications (UC) through a simple and reliable service. The company’s unified communications services helps organizations control costs and eliminate unpredictable expenses. The new unified communications’ functionality reduces complexity and simplifies access.

ADTRAN execs last week treated telecom analysts to their southern hospitality in Huntsville, Alabama last week at the ADTRAN Connect event. While primarily a networking vendor focused on VoIP carriers and service providers, a small division of the company’s business is focused on enterprise solutions and unified communications.

Much of the benefits of unified communications (UC) technology had always been about better communication and collaboration between workers, faster time-to-market, and the ability to get better talents. But the wireless carrier Sprint Nextel has made a more compelling reason to shift to UC when it has saved US$12.85 million by adopting UC Polycom equipment and Microsoft Lync software.

Avaya's big bet on Session Initiation Protocol (SIP) technology will define its future, said Avaya President and CEO Kevin Kennedy, who recently argued that customer embrace of SIP in this decade is a story playing out much like how the growth of TCP/IP boxed out proprietary networking protocols like AppleTalk and Novell IPX in the 1990s.

T-Mobile USA recently launched a mobile version of its Bobsled web-based calling app. The application will work on any iOS device, from the iPhone to the iPad, as well as Android smartphones and tablets. Aside from mobile devices, the new Bobsled functionality will also allow users benefit from a seamless way to call Facebook friends from most desktop browsers.

Avaya announced through a press statement that it has acquired Sipera, unified communications (UC) infrastructure supplier with a portfolio that includes session border controller (SBC) functionality and UC security applications. Avaya bought the company to help them accelerate development of integrated, SIP-based security capabilities for unified communications and contact center environments.

Printer and office supply giant Ricoh is entering the highly competitive unified communications (UC) market with its video-conferencing device and is getting help from video collaboration company Vidyo. Ricoh officials earlier this 2011 announced their plans of entering the unified communications market, and last February, partnered with Vidyo who will provide the video solution.

The snom 3xx series has been validated by Interactive Intelligence for use with the company’s all-in-one IP communications software suite for contact centers and enterprises. snom technology announced today that its snom 3xx series IP desktop phones have passed interoperability testing for use with Interactive Intelligence’s all-in-one IP communications software suite, the Customer Interaction Center (CIC).

3CX, international telecommunications developer, today announced the availability of 3CX Phone System version 10. This new release includes a new user-friendly web-based app, 3CX MyPhone. Other PBX’s that include unified communications do not make features such as conferencing easily accessible for the end user. The new 3CX MyPhone portal makes it easier for users to take advantage of advanced unified communications and VoIP features by bringing conferencing, presence, transferring of calls and other rich features together in one easy to use application.

Story by Charlotte Wolter

Though VoIP has been challenged to comply with the traditional e911 system, the same cannot be said for new systems designed to provide seamless communication for first responders and emergency services, even when communication infrastructure has been widely destroyed by monstrosities such as a hurricanes.

Two new services -one for municipalities trying to unite disparate radio systems and another for communication in large-scale disasters-use VoIP as the unifying technology connecting the other elements of the system.